Getting Started

We recommend at least two “play dates” before your child’s official first day. During these hour-long visits, you’ll stay and play together, helping your child become familiar with our spaces, educators, and routines while discussing your child’s specific needs with our team. These visits are the foundation of our partnership in your child’s care and education.

During these orientation visits, we’ll gather important information about your child’s:

• Sleeping patterns and any special settling techniques you use at home
  Eating habits, food preferences, and any allergies or dietary requirements
• Toileting routine or nappy changing preferences
  Comfort items or special words that help them feel secure
• Interests and favourite activities that might help them settle

At home, we encourage you to talk positively about coming to Jack & Jill to play with other children and reassure them that you’ll always come back. Familiarise your child with our educators’ names and consider establishing a goodbye routine that you can practice during your play dates.

• Comfort items: Any special toy, blanket or comforter that helps your child feel secure
• Spare clothes: At least two complete changes appropriate for the weather
• Nappies and wipes: If applicable for your child
• Bottles and formula: Prepared according to your child’s routine (if needed)
• Sunhat: For outdoor play
• Sheet set: For rest time (cot sheets for nursery, single bed sheets for older children)
• Water bottle: Clearly labelled with your child’s name
• Breakfast: If arriving before 8:00am, you’re welcome to bring a healthy, nut-free breakfast

Please remember to label all items clearly with your child’s name to help us keep track of belongings.

Develop a consistent drop-off routine—hang up bag, put shoes away, hugs and kisses, then a confident goodbye. While it might seem counter-intuitive, quick goodbyes are often easier for children. We’ll help your child find an engaging activity and send you reassuring updates throughout the day.

Remember, some initial separation anxiety is normal. Our experienced educators are skilled at helping children settle and will contact you if your child remains distressed for an extended period. You’re always welcome to phone us to check how your child is settling.

For the first few days, consider arranging a shorter day if possible. This gradual introduction can help your child adjust to their new routine with less fatigue and overwhelm.